IT & Departmental Ticketing System

One ticketing system for IT support, EMR/EHR issues, and any department.

Overview

A ticketing and helpdesk platform already deployed for IT support desks and EMR/EHR issue tracking, and flexible enough to run ticketing for any department: facilities, HR, credentialing, or general operations.

What's included

Configurable queues per department (IT, EMR/EHR, facilities, HR, etc.)
SLA tracking and escalation rules
Knowledge base and canned responses
Requester self-service portal and status tracking

Interested in IT & Departmental Ticketing System?

Tell us about your current setup and we'll walk you through how this fits.

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See it running on your own data

We'll show you a working version scoped to your systems before you commit to anything.

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